POSA Doctor

A diagnostic and healing app for
NCR Counterpoint

Keeping the finger on the pulse of your business from the convenience of the phone in your pocket.

Application Features

HEALTHCHECKS

POSA Doctor has got 14 HealthChecks.

Station Status

Shows network connection status of registered workstations.

Drawer Station Status

Shows drawers that are active/counted/reconciled or inactive. Shows activation date of active drawer.

SQL DB Backup Status

Shows status of most recent database backups.

Counterpoint Errors

Shows error status of multiple Counterpoint tables

Failed Offline Package Status

Shows status of data updates from offline registers to server.

Offline Processing Status

Shows status of offline package processing.

Offline Register Clean Up

Shows posted transactions that should be clearaed from offline database(s).

Offline Customer Sync

Synchronizes the customer from offline register with the Counterpoint server.

CounterPoint Services Status

Shows status of the Radiant CounterPoint Services.

Secure Pay

Shows status of network connection to the Secure Pay gateway.

CounterPoint Calendar Status

Shows status of company calendar.

Multiple CP Instances Running

Check the number of instances of counterpoint running for different for users.

Disk Space Utilization Status

Checks the Size of freespace on the server.

Memory Utilization Status

Ensures the server has enough memory available.

REPORTS

POSA Doctor has got 7 Reports.

Low Inventory

Shows the last 4 items with the lowest inventory by location.

QTY On Hand vs QTY Available

Shows the items that have an inventory available that does not equal the quantity on hand. There is a difference between the quantity available and quantity on hand.

Sales by Store

Shows a bar graph and displays the last year’s value for comparison. Selecting Month to date or Year to date or select a date to see results for that period. Each option shows last year store sales for comparison.

Sales by Item

Shows sales of the most popular items. Selecting Month to date or Year to date or select a date to see results for that period. Each option shows last year item sales for comparison.

Sales by Category

Shows category sales. Selecting Month to date or Year to date or select a date to see results for that period. Each option shows last year’s sales category for comparison.

Sales by Pay Codes

Shows the sales by pay code. Selecting Month to date or Year to date or select a date to see results for that period. Each option shows last year paycode sales for comparison.

Sales by Sales Representative

Selecting Month to date or Year to date or select a date to see results for that period. Each option shows last year sales representative for comparison.